Ensuring world-class quality

Our quality and operational excellence philosophy – ensuring world-class quality

Guardforce is committed to Achieving Competitive Excellence (ACE) and sustaining world-class quality in everything we do.

The ACE model is permeated at all levels of the organization motivating our staff to focus relentlessly on increasing efficiency whilst reducing waste. UTC facilities across the world are using ACE to improve quality and enhance customer satisfaction while lowering costs.

ACE is built on three main elements:

  • A philosophy based on the teaching of the late Yuzuru Ito, the company's advisor on quality methodologies. This is institutionalized in Ito University, a diverse training center that operates continuously at each business unit.
  • A system that helps the organization identify and solve problems, improve processes, and assist with strategic thinking.
  • The competence, commitment, and involvement of the entire organization.

 

Quality Assurance
We realize that when it comes to security, ongoing innovation and quality assurance is essential. We use the Achieving Competitive Excellence methodology to:

  • Gather and measure customer feedback regarding product quality
  • Identify and leverage best practices for product design and manufacturing
  • Discover and measure the occurrence of any defects or problems
  • Categorize and prioritize the resolution of problems
  • Identify the root cause
  • Take action to eliminate the cause
It is through this commitment to continuous improvement that we are able to deliver products of the highest quality to our customers, year after year.