About Us

Quality Commitment

Committment to delivering highest quality and standard

quality assurance

Guardforce is committed to upholding the highest international standards of quality management, environmental management, health and safety. We are certified for ISO 9001, ISO 14001 and ISO 45001.

Striving for continuous improvement in all aspects of our business, Guardforce sets our priority on protecting our clients’ people and property, through a high-level strategic focus on providing security solutions with clearly defined objectives, tailored to meet each client’s individual circumstances.

Understanding that our people make all the difference, we hold our associates to the highest standards of integrity and professionalism, and constantly motivate our staff to enhance their professional knowledge, skills and efficiency.

Our quality assurance process ensures the commitment and involvement of the entire organisation by:

Gathering and analysing customer feedback regarding service quality

Identifying and leveraging best practices for service design

Discovering and analysing any service issues or areas for improvement

Categorising and prioritising problem resolution

Identifying root causes of issues

Taking action to eliminate underlying causes